The client

CL Country Lofts is a family run Essex-based company specialising in quality building projects and loft conversations. They have over 30 years’ experience and have clients across Essex, Cambridgeshire, Hertfordshire and the London region.

Project description

Like many tradesman and smaller building companies, staff spend a lot of time on site and not in the office environment, this can make it particular tricky to stay on top of phone calls and general administration work leading to late nights and working weekends to catch up on admin. Country Lofts approached Lucy’s Admin Services to take the pressure off, we do the following administration services for the guys at Country lofts :

  • Email monitoring
  • Estimate creation
  • Contract creation
  • Invoice chasing
  • Sales followups and lead generation
  • Arranging appointments and diary management
  • Recruitment advertising
  • General customer service and other administration work